Stories from building AI for restaurants.
I've spent years in hospitality. When I opened Passione Wine Bar, I didn't want another hire — I wanted a different approach. So I started building an AI team. It's not perfect yet. But I believe this is the future.
A wine bar in Paphos replaced six back-office hires with four AI agents. Zero missed bookings, 40+ hours saved weekly, real-time visibility on P&L and stock.
Guests don't call anymore. They message. If you don't reply in 30 seconds, they book somewhere else. Here's how we solved this.